OontZ Help Center
Find manuals, pairing help, and fixes fast.
Search 21 product guides and 176 answers for setup, pairing, charging, waterproofing, reset steps, and model-specific troubleshooting.
Not sure which model or generation you have?
- Check the label on the underside of the speaker — the model name and version are printed on the base or inside the battery area.
- Look at the charging port. Older generations often use Micro-USB while newer ones use USB-C. For example, the OontZ Shower Gen 1 charges via Micro-USB and Gen 2 via USB-C.
- Check the original box or your order confirmation email — the generation is listed on the packaging and on your receipt.
- Compare features & battery life. Newer versions add capabilities: e.g. the Angle 3 Gen 5 plays up to 24 hours and pairs with two devices at once, while earlier Angle 3 models play around 14 hours; the Angle 3 Ultra Gen 4 adds the OontZ app and Surround Mode.
- Still unsure? Email a photo of your speaker (and its base label) to oontz@cambridgesoundworks.com and our team will identify it for you.
Start with a product type
Speakers (14)
OontZ Solo (Gen 2)
OontZ Solo (Gen 3)
OontZ Angle 3 (Gen 4)
OontZ Angle 3 (Gen 5)
OontZ Angle 3 Ultra (Gen 4)
OontZ Angle 3 Ultra (Gen 5)
OontZ Pro (Gen 2)
OontZ Soundbar
OontZ Angle 3 Shower Plus Edition (Gen 1)
OontZ Shower (Gen 2)
OontZ Angle 3 RainDance
OontZ Angle 3XL Ultra
OontZ Clip (Gen 1)
OontZ Clip (Gen 2)
Earbuds (3)
Adapters (2)
Mounts & Brackets (2)
Still need help?Tell us your model, order number if you have one, and what you are trying to connect or fix.
